In a market where acquisition costs are rising and patient expectations are evolving, the real battleground for DSOs is no longer just getting patients in the door; it’s keeping them. This session will showcase how leading DSOs are driving higher reappointment rates, stronger recall cycles, and consistent experiences, turning one-time visits into long-term patient relationships.
Predict churn and act before it happens
Automate smart reactivations using treatment history and patient preferences
Training clinical and front office teams to “own the relationship,” not just the transaction
Session Topics:
Patient Journey
Speaker(s):
Eduardo Laventman
Chief Operations Officer
Lone Peak Dental Group
Dr Hisham Barakat
Chief Clinical Officer
Guardian Dentistry Partners
Viren Patel
Chief Executive Officer and Owner
Smile Obsession
Dr. Anushka Gaglani
Co-Founder and Co-Chief Executive Officer
Areo Dental Group
Time:
2:10 – 2:50 pm
Session Type:
General Session (Presentation)
Force Inline Description:
0