From Record Retrieval to Reliable Claims Decisions: Creating a More Connected Payment Integrity Experience

Timely access to medical records is essential to accurate claims decisions, yet fragmented intake, manual provider outreach, and limited visibility create delays and administrative burden for both payers and providers. This roundtable will explore how a more structured, transparent retrieval experience can reduce friction today—while greater interoperability and digital fulfillment create a foundation for faster, more accurate claims adjustments in the future.