Whole-Stay Wellness: Extending Inclusive Experiences Beyond the Spa | Kisaco Research

Discover how hotels and resorts are weaving wellness across the entire guest journey. Explore how inclusive programming – spanning movement, culinary, social, in-room, outdoor, and longevity-focused experiences – creates lasting value that resonates beyond the stay, broadens guest appeal, and deepens loyalty. 

Session Topics: 
Consumer Behaviour
Revenue Diversification
Member Experience
Speaker(s): 

Author:

Brisa Huezo

Corporate Director of Spa and Wellness
Noble House Hotels & Resorts

With over 20 years of experience, Brisa Huezo began her career in finance before discovering her true passion for spa and wellness, a journey that reshaped her professional path and personal purpose. Since then, she has never looked back, dedicating her career to elevating the role of spa and wellness in hospitality.

As Corporate Director of Spa & Wellness for Noble House Hotels & Resorts, Brisa has been a driving force in expanding the conversation around wellness beyond the treatment room. She has consistently championed the importance of spa, wellness, and food as medicine, bringing light to how these elements contribute not only to guest experiences but also to overall wellbeing.

Brisa’s current focus is on redefining wellness as a holistic culture within Noble House. She is spearheading initiatives that extend wellness outside the spa and into every corner of the guest and team member journey,from culinary innovation to recovery programs, from restorative sleep to workplace wellness for associates.

Passionate, innovative, and deeply committed, Brisa continues to explore new ways to embrace what wellness means for all, shaping a vision of hospitality where wellbeing is not an amenity, but a way of life.

Brisa Huezo

Corporate Director of Spa and Wellness
Noble House Hotels & Resorts

With over 20 years of experience, Brisa Huezo began her career in finance before discovering her true passion for spa and wellness, a journey that reshaped her professional path and personal purpose. Since then, she has never looked back, dedicating her career to elevating the role of spa and wellness in hospitality.

As Corporate Director of Spa & Wellness for Noble House Hotels & Resorts, Brisa has been a driving force in expanding the conversation around wellness beyond the treatment room. She has consistently championed the importance of spa, wellness, and food as medicine, bringing light to how these elements contribute not only to guest experiences but also to overall wellbeing.

Brisa’s current focus is on redefining wellness as a holistic culture within Noble House. She is spearheading initiatives that extend wellness outside the spa and into every corner of the guest and team member journey,from culinary innovation to recovery programs, from restorative sleep to workplace wellness for associates.

Passionate, innovative, and deeply committed, Brisa continues to explore new ways to embrace what wellness means for all, shaping a vision of hospitality where wellbeing is not an amenity, but a way of life.

Author:

Kate Morrison

Director of Wellness & Sustainability
Ojai Valley Inn

Kate Morrison is an award-winning leader in luxury hospitality, spa, and wellness, with over 20 years of experience creating elevated guest experiences, leading high-performing teams, and driving industry innovation. Currently at the Ojai Valley Inn, she has led Spa Ojai to a Forbes Five-Star rating and spearheaded resort-wide sustainability initiatives, earning accolades from ISPA, Audubon International, and Preferred Hotels & Resorts. A passionate mentor, Kate has guided numerous spa professionals into leadership roles and is known for her collaborative approach to team and industry growth. She currently serves on the Board of Directors for Green Spa Network (GSN Planet) and is an Ambassador for the SoCal Spa Wellness Collective. Kate is a frequent speaker and panelist at industry conferences and podcast interviews where she shares insights on sustainability, innovation, and leadership.

Kate Morrison

Director of Wellness & Sustainability
Ojai Valley Inn

Kate Morrison is an award-winning leader in luxury hospitality, spa, and wellness, with over 20 years of experience creating elevated guest experiences, leading high-performing teams, and driving industry innovation. Currently at the Ojai Valley Inn, she has led Spa Ojai to a Forbes Five-Star rating and spearheaded resort-wide sustainability initiatives, earning accolades from ISPA, Audubon International, and Preferred Hotels & Resorts. A passionate mentor, Kate has guided numerous spa professionals into leadership roles and is known for her collaborative approach to team and industry growth. She currently serves on the Board of Directors for Green Spa Network (GSN Planet) and is an Ambassador for the SoCal Spa Wellness Collective. Kate is a frequent speaker and panelist at industry conferences and podcast interviews where she shares insights on sustainability, innovation, and leadership.

Author:

Heather David

Director of Brand Marketing
Miraval Resorts & Spas

Heather David is Director of Brand Marketing for Miraval Resorts & Spas, Hyatt’s award-winning luxury wellbeing brand. With more than a decade of experience across brand strategy, marketing, and guest experience, Heather leads Miraval’s global brand expression, storytelling, and go-to-market efforts. Her work focuses on expanding wellbeing beyond the spa, integrating mindfulness, movement, culinary, nature, and human connection across the full guest journey. Heather is passionate about creating inclusive, accessible wellbeing experiences rooted in authenticity, resilience, and real-life application, helping guests leave Miraval with tools they can carry into everyday life.

Heather David

Director of Brand Marketing
Miraval Resorts & Spas

Heather David is Director of Brand Marketing for Miraval Resorts & Spas, Hyatt’s award-winning luxury wellbeing brand. With more than a decade of experience across brand strategy, marketing, and guest experience, Heather leads Miraval’s global brand expression, storytelling, and go-to-market efforts. Her work focuses on expanding wellbeing beyond the spa, integrating mindfulness, movement, culinary, nature, and human connection across the full guest journey. Heather is passionate about creating inclusive, accessible wellbeing experiences rooted in authenticity, resilience, and real-life application, helping guests leave Miraval with tools they can carry into everyday life.

Time: 
2:40PM - 3:40PM
Agenda Track No.: 
Track 10
Session Type: 
General Session (Presentation)
Force Inline Description: 
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