Lessons Learned: What Payment Integrity Leaders have Figured Out Along the Way

This closing panel brings together payment integrity leaders for a candid conversation about the insights and hard-won wisdom that have shaped their programs. Panelists will share what they have learned from the journey so far — the pivots that paid off, the decisions they would approach differently with hindsight, and how they are positioning their programs for the rest of 2026 and into 2027. The discussion will also turn forward: if you were building a PI program from the ground up today, what would it look like? Attendees can expect to walk away with actionable insights and real takeaways to apply to their own PI programs.

• The pivotal moments and turning points that shaped how PI leaders think today
• What leaders know now that they wish they had known when building their programs
• Is the future of affordability "no PI" or "no claims"?
• What the room should start doing, stop doing, or think about differently within PI operations