Centralization can improve efficiency and consistency, but too much control can slow decisions and create friction at the practice level. Where should DSOs draw the line? This panel examines which functions benefit from centralization, where local autonomy matters and how different operating models are working in practice.

Dave Gaspar

Dr. John Poczatek
DSOs are scaling fast, but are they tracking the right signals? Production and collections alone don’t tell the full story in a tech-enabled organization. As DSOs invest in automation, AI, telehealth, and RCM optimization, new KPIs are emerging that track what actually moves the needle: time saved, patient follow-through, treatment adherence, and technology ROI.

Michael Scialabba

Mike Huffaker

Ryan Torresan
The DSO growth playbook is changing. With greater scrutiny on capital, acquisition opportunities and practice performance, leaders are reassessing where to invest. This opening discussion examines the opportunities across same-site growth, M&A, de novos and specialty expansion, and how DSOs are adapting their strategies for the year ahead.

Patrik Eriksson
Patrik Eriksson brings over 25 years of experience in the dental and medical technology sectors with a proven track record of developing customer-centric solutions and building result-oriented cultures.
Most recently, Patrick was CEO at Vimian Group, where he led the company in building a world-class animal health organization, focused on strategic growth through acquisitions and operational improvements. Prior to Vimian, Patrik held key leadership positions at Danaher & Envista Holdings, Nobel Biocare, KavoKerr, Ormco and Carestream Dental, where he successfully turned around underperforming divisions, developed successful software solutions and drove substantial revenue growth.
Originally from Sweden, Patrik earned a master’s degree in business and administration from the Stockholm School of Economics.

Amol Nirgudkar

Nate Kline

Roger Martin

Dr. George Shapiro

Tyler Chad Nemiro
