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Founder & CEO

MASCO Technologies

President, Nippon Zenyaku Kogyo

Ltd (ZENOAQ)

Assessing the Effectiveness of Revenue Cycle Training: The Trinity Health Journey

This presentation will provide a detailed Case Study review of Trinity Health’s Lean Daily Management Training Effectiveness Dashboard and the methodology used to measure Revenue Cycle knowledge transfer and proficiency.
These tools and strategies are vendor agnostic and, in this example, will be applied to seventeen (17) different Health Information Systems (HIS) using the Kirkpatrick Model of Assessment and our experience with over 8,000 trainees.
Content will provide a “deep dive” into what is possible in the assessment of Revenue Cycle training and, in addition, give a Journey Map for organizations to start where they are to begin evaluating their Revenue Cycle training effectiveness.

Revenue Cycle Management

Director, Enterprise Revenue Cycle Training & Deployment

Trinity Health (HQ Michigan)

Keeping Pace with Coding Compliance

Stay ahead of the latest OIG and CMS Coding Compliance regulations and learn how to proactively implement these updates in your departments or practices.
Review key changes to the OIG Compliance guide and understand their potential impact on your operations.
Discover proactive strategies to address compliance issues and stay informed on the most recent updates in the compliance landscape.

Revenue Cycle Management