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RAM 2024 Spex Brochure
Revenue Cycle Management

Author:

Frank Shipp

Executive Director
Johns Hopkins Medicine

Frank E. Shipp currently serves as Executive Director of the Johns Hopkins Clinical Alliance, the clinically integrated network of Johns Hopkins Medicine. The network includes over 3,000 providers, consisting of both employed and independent practices.

Frank transitioned to value-based care after 25 years of hospital-based operations experience in both community and academic health systems. During the past nine years, Frank has held executive positions in a Payor-Provider Organization in NYC and has built a highly successful CIN over a five-year period in Northern New Jersey. Frank speaks regular at national healthcare conferences regarding value-based care strategies and tactics.

Frank completed his MBA at Fairleigh Dickinson University, is a certified Fellow of the American College of Healthcare Executives and a trained Black Belt in Lean Six Sigma from Villanova University.

Frank Shipp

Executive Director
Johns Hopkins Medicine

Frank E. Shipp currently serves as Executive Director of the Johns Hopkins Clinical Alliance, the clinically integrated network of Johns Hopkins Medicine. The network includes over 3,000 providers, consisting of both employed and independent practices.

Frank transitioned to value-based care after 25 years of hospital-based operations experience in both community and academic health systems. During the past nine years, Frank has held executive positions in a Payor-Provider Organization in NYC and has built a highly successful CIN over a five-year period in Northern New Jersey. Frank speaks regular at national healthcare conferences regarding value-based care strategies and tactics.

Frank completed his MBA at Fairleigh Dickinson University, is a certified Fellow of the American College of Healthcare Executives and a trained Black Belt in Lean Six Sigma from Villanova University.

  • This is your opportunity to wrap your head around adopting and integrating diverse technologies.

  • Discuss assessing and selecting the right technologies (e.g., EHRs, automation tools, AI, and analytics platforms) that align with an organization’s RCM needs and overall goals, considering factors like cost, scalability, and ease of integration.

  • Explore the technical challenges of integrating diverse technologies into existing RCM workflows, including data interoperability and system compatibility.

  • Address the human element of technology adoption, focusing on how to manage change within the organization, train staff effectively, and foster a culture of innovation to ensure successful implementation.

  • Discuss how to measure new technologies' return on investment (ROI), including key metrics like reduced Days in AR, increased collection rates, improved patient satisfaction, and cost savings.

Revenue Cycle Management

Author:

Brennan John

Director, Revenue Cycle
Intermountain Health

Brennan John

Director, Revenue Cycle
Intermountain Health
  • This is your opportunity to dive deep into data challenges in your RCM.
  • Explore methods to improve data quality at the point of entry.
  • Address the difficulties in integrating data across disparate systems such as EHRs, billing platforms, and payer systems, and the role of standardization in improving data flow and communication.

  • Explore the use of robotic process automation (RPA) and AI for automating routine data tasks, reducing errors, and enhancing data processing speed across the revenue cycle.

  • Review how to ensure compliance with healthcare regulations (HIPAA, GDPR, etc.) when handling patient data and the importance of protecting sensitive information against breaches and unauthorized access.

Revenue Cycle Management